
1-866-591-3968
Matrix Bed Key Features
Advanced Positioning System (APS) includes One-Button Comfort/Cardiac Chair Position as Standard
Straight-Line Hi-lo Travel with Patent-Awarded Design Technology
‘Plug and Play’ Digital Electronics enable future feature additions
Smart Technology
Industry-leading, energy-saving electronics consume up to 66% less power than transformer electronics when idle
Sealed ball bearings joints provide continuous, maintenance-free, silent operation
Intuitive two-pedal locking system - centrally located, easily visible and accessible at all heights and widths
Tool-less assembly Matrix Bed Available with
Embedded staff control with safety-inspired, two-stage lockouts enabling caregivers to lock-out features to the resident
Standard or Advanced Positioning System (APS) Staff Controls are optional. (APS Staff Control includes One-Button Comfort/Cardiac Chair and Trendelenburg/Reverse Trendelenburg Positions)
Optional hand pendant to control Trendelenburg/Reverse Trendelenburg
Pin-on wide kits extend the deck width to 39” or 42”
USB Power Supply for device charging
Multi-Intensity Setting under bed Light clearly illuminates area for resident safety
Shipping is Free for orders to customers within continental U.S. Exceptions with freight orders. Due to the weight of these orders shipping may be charged.
Read more about our Shipping Policy here.
Order Confirmation:
As soon as you place your order you will receive an order confirmation
e-mail. This means that we have received your order in our system and
pre-authorized your credit card for the purchase.
As soon as we receive your order, we automatically check to confirm that
your order is in stock and available for immediate shipment. If your item
is on back-order or unavailable we will void the pre-authorization and
reach out to you via e-mail to see if alternate arrangements can be
made.
If your item(s) are available for immediate shipment (within 5 business
days) we will process the charges and get to work preparing your
order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it
will ship within seven to ten business days from the date of your order.
We will send you shipping confirmation within 24- 48 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out. Custom items take 4 – 6 weeks to ship.
If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at support@sidestepmedicalsupply.com
Things to consider:
International Orders:
Please be aware that our products are made specifically for the Continental U.S. market. This means that they require a [choose 110V or 240V]
electrical system to function correctly.
Our products have generally not been certified for use with other
countries electrical safety standards but all of our products are certified
to Continental U.S. standards.
We will happily ship our products to international customers.
Due to the wide variety of product dimensions we will provide
an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and
payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging. Please send these photos to us within 24 hours of receiving your merchandise at support@sidestepmedicalsupply.com. Retain all original packaging and material, which includes the shipment box, packing materials, product manuals and tags for inspection if the shipping service request a pick up inspection.
If your item(s) do arrive damaged please send photos to support@sidestepmedicalsupply.com then visit our Returns page if further instruction needed.
We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at SideStepMedicalSupply
But first, you should definitely hear from our customers here.
Free Shipping USA wide. No extra charges. Ever.
Price Match Guarantee. Best prices online guaranteed.
30 Day Easy Returns. No happy with your product, we'll take it back no
questions asked.
Great Service. We pride ourselves on the best service, anywhere.
Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But is there is ever something wrong, we'll fix it.
Matrix Bed Key Features
Advanced Positioning System (APS) includes One-Button Comfort/Cardiac Chair Position as Standard
Straight-Line Hi-lo Travel with Patent-Awarded Design Technology
‘Plug and Play’ Digital Electronics enable future feature additions
Smart Technology
Industry-leading, energy-saving electronics consume up to 66% less power than transformer electronics when idle
Sealed ball bearings joints provide continuous, maintenance-free, silent operation
Intuitive two-pedal locking system - centrally located, easily visible and accessible at all heights and widths
Tool-less assembly Matrix Bed Available with
Embedded staff control with safety-inspired, two-stage lockouts enabling caregivers to lock-out features to the resident
Standard or Advanced Positioning System (APS) Staff Controls are optional. (APS Staff Control includes One-Button Comfort/Cardiac Chair and Trendelenburg/Reverse Trendelenburg Positions)
Optional hand pendant to control Trendelenburg/Reverse Trendelenburg
Pin-on wide kits extend the deck width to 39” or 42”
USB Power Supply for device charging
Multi-Intensity Setting under bed Light clearly illuminates area for resident safety
Shipping is Free for orders to customers within continental U.S. Exceptions with freight orders. Due to the weight of these orders shipping may be charged.
Read more about our Shipping Policy here.
Order Confirmation:
As soon as you place your order you will receive an order confirmation
e-mail. This means that we have received your order in our system and
pre-authorized your credit card for the purchase.
As soon as we receive your order, we automatically check to confirm that
your order is in stock and available for immediate shipment. If your item
is on back-order or unavailable we will void the pre-authorization and
reach out to you via e-mail to see if alternate arrangements can be
made.
If your item(s) are available for immediate shipment (within 5 business
days) we will process the charges and get to work preparing your
order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it
will ship within seven to ten business days from the date of your order.
We will send you shipping confirmation within 24- 48 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out. Custom items take 4 – 6 weeks to ship.
If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at support@sidestepmedicalsupply.com
Things to consider:
International Orders:
Please be aware that our products are made specifically for the Continental U.S. market. This means that they require a [choose 110V or 240V]
electrical system to function correctly.
Our products have generally not been certified for use with other
countries electrical safety standards but all of our products are certified
to Continental U.S. standards.
We will happily ship our products to international customers.
Due to the wide variety of product dimensions we will provide
an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and
payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging. Please send these photos to us within 24 hours of receiving your merchandise at support@sidestepmedicalsupply.com. Retain all original packaging and material, which includes the shipment box, packing materials, product manuals and tags for inspection if the shipping service request a pick up inspection.
If your item(s) do arrive damaged please send photos to support@sidestepmedicalsupply.com then visit our Returns page if further instruction needed.
We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at SideStepMedicalSupply
But first, you should definitely hear from our customers here.
Free Shipping USA wide. No extra charges. Ever.
Price Match Guarantee. Best prices online guaranteed.
30 Day Easy Returns. No happy with your product, we'll take it back no
questions asked.
Great Service. We pride ourselves on the best service, anywhere.
Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But is there is ever something wrong, we'll fix it.